Every year around about now, I hear business owners start giving excuses as to why they cant work on their business. If you mention work on your business, they'll say things like: I haven’t got time, I’m too busy, I need a holiday, The salon is too busy, I’ll tackle … [Read more...]
7 ways to guarantee your body language is not sending clients out your door
Do you know how your body language is affecting your results? “The bottom line when it comes to body language at work is to remember that you are not at home, you are not with family, and there are certain norms and expectations you need to follow in the workplace. … [Read more...]
Client Retention: Do you delight your clients?
Do you delight your clients? As I grew up my mum always taught me to treat others just as I wanted to be treated. In business however, the slight twist to that philosophy is to treat your clients the way they want to be treated. It's the golden rule of … [Read more...]
What’s The Cost Of Not Knowing?
It’s not what the program costs, it's what it will cost you if you don’t do it! This is a take on a famous Jim Rohn quote , but it is true. In salons today, owners are constantly being challenged - by staff, suppliers, by your competition, your clients. The … [Read more...]
Retailing: How Lack Of It Can Affect Your Profitability
Are you one of the many salon owners out there feeling frustrated over staff not recommending and selling retail? It's a problem. A big problem, one that can seriously affect your profitability. One that I have experienced, and many other salons are experiencing right now too. What is it? Is … [Read more...]
Complacency- How It Can Stifle Your Business
Complacency is feeling secure, or smug about your current situation, but being blindly unaware of the potential danger or trouble that might be looming. Complacency causes salon owners to think "she'll be right mate! I know what I'm doing!" Until, tragedy hits, or your accountant tells you that … [Read more...]
Creating a Profitable Beauty Salon
Interview with Charlotte Howard, award winning hair Artist, Author, Beauty Salon Success mentor and Speaker. Charlotte Howard is an Award-winning Hair Artist, Author, Beauty Salon Success Mentor and Speaker, based in New York. Charlotte asked if I would be a special guest on her very … [Read more...]
3 Tips for Looking After You
A recent post on LinkedIn prompted me to write this post. How well do you look after you in your business? I know, having owned a busy salon and running my own business for many years, how tough it can be on you, the salon owner. Some days you feel … [Read more...]
Tips for the last week of trade before Christmas
The last week of trade before Christmas is so exciting, your salon is a buzz, you are fully booked, and you’re making loads of retail sales that’s making your cash register sing. It’s a hard week too, not only do you have more tasks to perform in keeping the salon … [Read more...]
Selecting the Right Staff
Selecting the right staff for your salon can be crucial to how successful your business will be. I know, I’ve had some great staff, who you can trust with your life to do the right thing, to always be on time, look great, perform well, and really convey the overriding … [Read more...]
