Do you know how your body language is affecting your results? “The bottom line when it comes to body language at work is to remember that you are not at home, you are not with family, and there are certain norms and expectations you need to follow in the workplace. … [Read more...]
Client Retention: Do you delight your clients?
Do you delight your clients? As I grew up my mum always taught me to treat others just as I wanted to be treated. In business however, the slight twist to that philosophy is to treat your clients the way they want to be treated. It's the golden rule of … [Read more...]