"The people who get on in this world are the people who get up and look for the circumstances they want, and, if they can’t find them, make them." -- George Bernard Shaw I was fortunate to attend a webinar recently that explained the different types of motivation companies use … [Read more...]
What makes a winner?
Its been Melbourne Cup carnival this week, and despite all of the fashion and frolicking that goes on and how distracting that can be, it had me thinking about winners, and what qualities they have that other people don’t. Because if you are investing in a racehorse, you expect there … [Read more...]
Communicating to Clients
How many times do you communicate with other people every day? You might not realise it, but you are communicating with others in every moment of every day when you are not alone. How you communicate is through your verbal and non verbal expression, and your visual expression. A study … [Read more...]
Do you have the ‘x’ factor?
I was hosting a breakfast this morning with salon owners and managers to talk about my book ‘Invaluable’: What every salon owner wanting success needs to know. It was an informal affair but it gave opportunity to discuss openly and candidly the issues salon owners face these days … [Read more...]
What’s Competitive Advantage?
Competitive advantage occurs when an organisation acquires or develops an attribute or combination of attributes that allows it to outperform its competitors. These attributes can include access to natural resources, such as high grade ores or inexpensive power, or access to highly … [Read more...]
3 Important Reasons Why Having a Coach Will Help Your Salon Grow
There are 3 important reasons why having a salon coach will help your salon grow. When I owned my salon, there were times I felt like I was drowning, drowning in my own frustrations of being unable to make significant improvement on my results when I needed to. I’d looked … [Read more...]
Salon Behaviour
The 3 most toxic traits salon owners have to deal with and how to turn it all around When working with salon managers and their staff, one of the biggest complaints I hear is about staff, is their salon behaviour, their attitude, levels of motivation, gossiping, and unwillingness to be … [Read more...]
Where are you 2 months into 2014?
Is your salon brimming over with clients or are you wondering how your next supplier invoice is going to be paid? I’m not going to tell you how to manage your expenses, that’s not my forte, but wouldn’t it be bliss if you didn’t have to think for a moment … [Read more...]
What is the best way to grow your business?
What is the best way to grow your business? My most effective strategy, whilst it might sound 'fluffy and soft' is through IMAGE. Does your salon have an Image? Do you have an Image? To own, manage and be able to project your image, to the world, in a way … [Read more...]