Has the Salon Industry lost its sparkle? I posted this on social media this morning and received a quick reply back from a CEO of one of the biggest and innovative skincare companies here in Australia. How dare I claim the industry has lost its sparkle? "Maybe people have lost … [Read more...]
What’s Competitive Advantage?
Competitive advantage occurs when an organisation acquires or develops an attribute or combination of attributes that allows it to outperform its competitors. These attributes can include access to natural resources, such as high grade ores or inexpensive power, or access to highly … [Read more...]
Salon Behaviour
The 3 most toxic traits salon owners have to deal with and how to turn it all around When working with salon managers and their staff, one of the biggest complaints I hear is about staff, is their salon behaviour, their attitude, levels of motivation, gossiping, and unwillingness to be … [Read more...]
