Its been Melbourne Cup carnival this week, and despite all of the fashion and frolicking that goes on and how distracting that can be, it had me thinking about winners, and what qualities they have that other people don’t. Because if you are investing in a racehorse, you expect there … [Read more...]
Communicating to Clients
How many times do you communicate with other people every day? You might not realise it, but you are communicating with others in every moment of every day when you are not alone. How you communicate is through your verbal and non verbal expression, and your visual expression. A study … [Read more...]
Do you have the ‘x’ factor?
I was hosting a breakfast this morning with salon owners and managers to talk about my book ‘Invaluable’: What every salon owner wanting success needs to know. It was an informal affair but it gave opportunity to discuss openly and candidly the issues salon owners face these days … [Read more...]
What’s Competitive Advantage?
Competitive advantage occurs when an organisation acquires or develops an attribute or combination of attributes that allows it to outperform its competitors. These attributes can include access to natural resources, such as high grade ores or inexpensive power, or access to highly … [Read more...]
3 Important Reasons Why Having a Coach Will Help Your Salon Grow
There are 3 important reasons why having a salon coach will help your salon grow. When I owned my salon, there were times I felt like I was drowning, drowning in my own frustrations of being unable to make significant improvement on my results when I needed to. I’d looked … [Read more...]
First Impressions
First Impressions are the most powerful of all encounters you will make with others, especially your potential clients How you look, act and behave can make the difference as to whether they want to get to know you better, and develop a relationship with you, which of course can result … [Read more...]