What would it take to double your business this year? Double my business? That would be amazing wouldn’t it? So as the second question in the set of 4 I asked you recently, let’s focus on the intention. What would it take to double your business this year? Firstly, you … [Read more...]
Authenticity: The Importance of being authentic
Are you being authentic? What I mean by that is are you demonstrating something that is sincere to you and your brand, not the brands you stock but your brand! What you represent and how you want your clients to see you? It's easy, when you are carrying a … [Read more...]
3 Important Reasons Why Having a Coach Will Help Your Salon Grow
There are 3 important reasons why having a salon coach will help your salon grow. When I owned my salon, there were times I felt like I was drowning, drowning in my own frustrations of being unable to make significant improvement on my results when I needed to. I’d looked … [Read more...]
Salon Behaviour
The 3 most toxic traits salon owners have to deal with and how to turn it all around When working with salon managers and their staff, one of the biggest complaints I hear is about staff, is their salon behaviour, their attitude, levels of motivation, gossiping, and unwillingness to be … [Read more...]
Client Retention: Do you delight your clients?
Do you delight your clients? As I grew up my mum always taught me to treat others just as I wanted to be treated. In business however, the slight twist to that philosophy is to treat your clients the way they want to be treated. It's the golden rule of … [Read more...]
Successful Salons Dominate rather than compete!
Do you want to compete, or dominate? I was prompted to write this blog after reading a Facebook post recently, where the salon owner was having a whinge about how many new salons had opened up around her that were offering the same service she did. Not only that, this … [Read more...]
Using an Answer Machine for your Business
Should your salon use an answer machine? As a client, the first thing you want when calling an establishment is to connect with someone, so that they find out what you called them for, whether it's information, or more importantly to make a booking. I call a lot of salons … [Read more...]
10 Tips to Ramp up Your Business in a Shopping Centre
Are you a salon owner whose salon is within a retail shopping complex? Regardless of how big or small it is, there are things you can do to help boost your business. Many salon owners lament over being seemingly 'stuck' and complain that their business is reliant on the activities … [Read more...]
How to Impress New Clients with Vouchers
In the beauty industry, Mother's Day is synonymous with pampering, time out and relaxing. I know you would have already taken stock of your Mother's Day parcels and are in full swing selling vouchers and pamper packages. So what happens after Mother's Day? When those mums who may not ever … [Read more...]
Did you know that what you think can create your success?
I was listening to a short video recently by Brian Tracey on "you become what you think about". I was interested because I know, whether you are a therapist or salon owner listening to this, you all want to be successful, otherwise you wouldn't be here. What does success mean? … [Read more...]
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